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blog.customerreferenceforum.com

Official blog of Customer Reference Forum®. Learn from our community of reference pracitioners : Reference Point

Reference Point covers topics on engaging with, understanding, and deepening relationships with customers in ways that provide mutual value - providing you with information to make your job easier when creating and managing Customer Programs such as Customer Reference Programs, Customer Advisory Boards and Customer Communities.

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Official blog of Customer Reference Forum®. Learn from our community of reference pracitioners : Reference Point | blog.customerreferenceforum.com Reviews
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Official blog of Customer Reference Forum®. Learn from our community of reference pracitioners : Reference Point | blog.customerreferenceforum.com Reviews

https://blog.customerreferenceforum.com

Reference Point covers topics on engaging with, understanding, and deepening relationships with customers in ways that provide mutual value - providing you with information to make your job easier when creating and managing Customer Programs such as Customer Reference Programs, Customer Advisory Boards and Customer Communities.

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blog.customerreferenceforum.com blog.customerreferenceforum.com
1

The OTHER 90% : Reference Point

http://blog.customerreferenceforum.com/crf/2014/01/the-other-90.html

Official blog of Customer Reference Forum . Learn from our community of reference pracitioners. Laquo; TOP TRENDS AND OPPORTUNITIES IN 2014. ARE YOU EDUCATING THE BUYER? Posted by Bill Lee on January 15, 2014 at 03:25 PM. Discussion: Reference Community Comments (0). From the January issue of Reference Point. Here are a few examples of how customer programs are tapping some of that other 90% as we speak (some of which will be presenting at the 2014 Summit on Customer Engagement. Companies are increasingl...

2

Voice of the Customer Archives : Reference Point

http://blog.customerreferenceforum.com/crf/voice_of_the_customer

Official blog of Customer Reference Forum . Learn from our community of reference pracitioners. Voice of the Customer Archives. Who Are Your Blind Sailors? Posted by Bill Lee on September 14, 2010 at 03:38 PM. Discussion: Reference Community Comments (0). So what, you say? How could such an outlandish use of those technologies matter? See other posts in:. Voice of the Customer. Tips From Ben McConnell on Harnessing Social Media. Posted by Bill Lee on April 11, 2007 at 07:48 AM. Since 2001, Ben McConnell ...

3

Customer Relationships Archives : Reference Point

http://blog.customerreferenceforum.com/crf/customer-relationships

Official blog of Customer Reference Forum . Learn from our community of reference pracitioners. ARE YOU EDUCATING THE BUYER? Posted by Bill Lee on February 11, 2014 at 03:49 PM. Discussion: Reference Community Comments (0). Because you have access to and relationships with the one resource buyers want most to hear from: their peers (your customers). Here are some ideas on how to do leverage customer advocates to give buyers what theyre demanding: education:. Still time to register. Redwood City, CA.

4

July 2014 Archives : Reference Point

http://blog.customerreferenceforum.com/crf/2014/07/index.html

Official blog of Customer Reference Forum . Learn from our community of reference pracitioners. Laquo; February 2014. Posted by Bill Lee on July 15, 2014 at 10:47 AM. Discussion: Reference Community Comments (0). Weve moved to the following url:. Http:/ www.centerforcustomerengagement.com/blog/. Hope to see you at the Center for Customer Engagement! See other posts in:. Social Media and Customer Programs. Voice of the Customer.

5

Gaining Executive Support Archives : Reference Point

http://blog.customerreferenceforum.com/crf/gaining_executive_support

Official blog of Customer Reference Forum . Learn from our community of reference pracitioners. Gaining Executive Support Archives. 9 questions about reference program metrics. Posted by Bill Lee on February 13, 2007 at 10:02 AM. Discussion: Reference Community Comments (0). Btw, Barb's day job is Director of Customer Advocacy Marketing at Lucent Technologies, where she started that firm's (ITSMA) award-winning Client Reference Program in 2004. How much closer do you think they can get? 3) Marketing focu...

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customerreferenceforum.com customerreferenceforum.com

Onsite Workshops - Customer Reference Forum

http://www.customerreferenceforum.com/onsite-workshops.php

The value we provide. Bill Lee and Customer Reference Forum offer two workshops to help you build and leverage one of your most powerful assets: customers who will promote you. Practical, high-impact, short term successes. That’s our focus, in order to establish the momentum you’ll need to maximize your Return on Relationship™ with customers. Building a Just-In-Time Reference Capability. Bringing Customers Into Your Social Media And Lead Generation Efforts. Customers can play critical roles in:. Product ...

crksn.wordpress.com crksn.wordpress.com

Newsletter | | Central Resource for Reference and Testimonial Professionals

https://crksn.wordpress.com/newsletter

Central Resource for Reference and Testimonial Professionals. February 1, 2010. Tags: Customer Reference Forum. Are you interested in hearing about what your local reference professionals are doing? Check out the new geographic sub-groups that have been created. We have groups set up for the Bay Area, Boston, Denver, EMEA (non U.K.), Seattle and the U.K. Check us out on LinkedIn to get hooked up. Interested in becoming more involved in the Customer Reference Knowledge Sharing Network? November 1, 2009.

customerreferenceforum.com customerreferenceforum.com

2014 Summit on Customer Engagement

http://www.customerreferenceforum.com/event2014/index.php

2014 Summit on Customer Engagement. February 25-26, Redwood City, CA. What Happened at the 2014 Summit. Like our smart phones and laptops, companies use only 10 percent of the immense capabilities of their customer references and advocates. The 2014 Summit was about tapping. Customer Advocacy’s Future: Competitive Advantage or Missed Opportunity? By Megan Heuer, Vice President and Group Director, Sirius Decisions. The Community Effect: Activating Customer Engagement and Advocacy. By Bill Lee, Author of.

customerreferencing.blogspot.com customerreferencing.blogspot.com

Customer Reference Program Guru: October 2010

http://customerreferencing.blogspot.com/2010_10_01_archive.html

Customer Reference Program Guru. Wednesday, October 6, 2010. The Power of "Stories That Sell". How powerful are your success stories? Do they just tell a story? Talk about the customer's success? Or are they just something you check off that you've done every quarter? One of my favorite writers, Casey Hibbard, covers this information extensively in her awesome book "Stories that Sell". And her great blog. With the same name. I am off to eat some cake (with frosting)! Tuesday, October 5, 2010. In my post ...

customerreferencing.blogspot.com customerreferencing.blogspot.com

Customer Reference Program Guru: Benefits of Social Media for Customer Reference Programs

http://customerreferencing.blogspot.com/2012/04/benefits-of-social-media-for-customer.html

Customer Reference Program Guru. Monday, April 23, 2012. Benefits of Social Media for Customer Reference Programs. Ever since Jeremiah Owyang wrote his article back in 2007 called "The Impacts of Social Media on Corporate Customer Reference Programs". It's been a hot topic in the customer reference community. If you haven't embraced it yet, it's time to take another look. The benefits I have found from using social media with my reference program include:. 8226; Increase awareness and generate sales leads.

customerreferenceforum.com customerreferenceforum.com

2014 Summit on Customer Engagement

http://www.customerreferenceforum.com/event2014

2014 Summit on Customer Engagement. February 25-26, Redwood City, CA. What Happened at the 2014 Summit. Like our smart phones and laptops, companies use only 10 percent of the immense capabilities of their customer references and advocates. The 2014 Summit was about tapping. Customer Advocacy’s Future: Competitive Advantage or Missed Opportunity? By Megan Heuer, Vice President and Group Director, Sirius Decisions. The Community Effect: Activating Customer Engagement and Advocacy. By Bill Lee, Author of.

customerreferenceforum.com customerreferenceforum.com

Assessment Services - Customer Reference Forum

http://www.customerreferenceforum.com/assessment.php

What’s keeping you from developing and deploying the customer references you need to close deals, generate leads, and improve brand awareness? In answering that question, don’t fall into the “ready, fire, aim” trap. Often the answers aren’t obvious. We’ll help you uncover your obstacles with our diagnostic tools so that you can develop goals and objectives based on your starting point, giving them the best chance to succeed. For more information, please contact Bill Lee. Top-tier customers are engaged in...

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Official blog of Customer Reference Forum®. Learn from our community of reference pracitioners : Reference Point

Official blog of Customer Reference Forum . Learn from our community of reference pracitioners. Posted by Bill Lee on July 15, 2014 at 10:47 AM. We've moved to the following url: http:/ www.centerforcustomerengagement.com/blog/ Hope to see you at the Center for Customer Engagement! Read More on WE'VE MOVED. ARE YOU EDUCATING THE BUYER? Posted by Bill Lee on February 11, 2014 at 03:49 PM. Read More on ARE YOU EDUCATING THE BUYER? Posted by Bill Lee on January 15, 2014 at 03:25 PM. Posted by Bill Lee on Oc...

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