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support.regulaforensics.com

Regula Forensics Help Center

Technical support and download for users and developers of Regula Forensics devices and software. Get help and support, read step-by-step instructions, How-to's and Known Issues articles, download manuals and user guides, learn about software and database updates, contact our techsupport specialists. You can search through our Knowledge Base, send a request for support specialist or use our Remote Support utility. Problem with scanning passport on document reader? Videospectral comparator doesn't work? Don'

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Technical support and download for users and developers of Regula Forensics devices and software. Get help and support, read step-by-step instructions, How-to's and Known Issues articles, download manuals and user guides, learn about software and database updates, contact our techsupport specialists. You can search through our Knowledge Base, send a request for support specialist or use our Remote Support utility. Problem with scanning passport on document reader? Videospectral comparator doesn't work? Don'
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Regula Forensics Help Center | support.regulaforensics.com Reviews

https://support.regulaforensics.com

Technical support and download for users and developers of Regula Forensics devices and software. Get help and support, read step-by-step instructions, How-to's and Known Issues articles, download manuals and user guides, learn about software and database updates, contact our techsupport specialists. You can search through our Knowledge Base, send a request for support specialist or use our Remote Support utility. Problem with scanning passport on document reader? Videospectral comparator doesn't work? Don'

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support.regulaforensics.com support.regulaforensics.com
1

What's the price of device X? Can you provide me with your pricelist? – Regula Forensics Help Center

http://support.regulaforensics.com/hc/en-us/articles/208027293-What-s-the-price-of-device-X-Can-you-provide-me-with-your-pricelist-

Regula Forensics Help Center. Regula Forensics Help Center. Whats the price of device X? Can you provide me with your pricelist? March 05, 2017 19:49. Thank you for you interest in Regula Forensics products! Please feel free to contact one of our regional distributor. Or one of our local offices. Directly to get all the necessary information about prices and other conditions for making a deal. Was this article helpful? 0 out of 0 found this helpful. To leave a comment.

2

Known Issues – Regula Forensics Help Center

http://support.regulaforensics.com/hc/en-us/sections/201811626-Known-Issues

Regula Forensics Help Center. Regula Forensics Help Center. Document Readers and SDK. Manual RFID detection does not work. Document Reader issues when connected to USB 3.0 ports of PC with Intel H81/H87/Q87/Z87 motherboard. Document Reader should be powered from 2 USB ports. Windows tries and fails to install Smart Card driver. RFID detection does not work under Remote Desktop connection.

3

How to calibrate the Regula document reader – Regula Forensics Help Center

http://support.regulaforensics.com/hc/en-us/articles/208202753-How-to-calibrate-the-Regula-document-reader

Regula Forensics Help Center. Regula Forensics Help Center. Document Readers and SDK. How to calibrate the Regula document reader. July 08, 2016 14:37. Before running calibration please make sure you have two printed test objects included in the delivery. If they are not available please create them yourself:. 1 Print out the test object #1.pdf. File which is located in the Document Reader SDK folder (. C: Program Files (x86) Regula Document Reader SDK Doc. 2 Cut out the test object along its outer lines.

4

Regula Forensics Help Center

http://support.regulaforensics.com/hc/en-us/requests/new

Regula Forensics Help Center. Regula Forensics Help Center. Please enter the details of your request. A member of our support staff will respond as soon as possible. Or drop files here. Please verify that you are human.

5

How to use Regula QuickSupport application – Regula Forensics Help Center

http://support.regulaforensics.com/hc/en-us/articles/208256233-How-to-use-Regula-QuickSupport-application

Regula Forensics Help Center. Regula Forensics Help Center. How to use Regula QuickSupport application. July 12, 2016 07:50. Is a remote access and desktop sharing application for Regula customer remote support based on TeamViewer. Regula QuickSupport allows our support team:. To get access to the customer's desktop;. To analyze and control the operation of Regula devices and software;. To solve technical issues encountered during the operation process. Before using the application. 5 Type your message t...

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