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HotelRunner Helpdesk

How can we help you? We care about your success! A collection of helpful tips, tutorials and documentation. Browse our articles to get hands on expertise. A short list of our most frequently asked questions and answers. Not found what you needed? Tell us what it is and we'll show you how to get the answer as quickly as possible. What is the difference between the non-refundable and cancellation rule? How to add a domain? How can I perform the price update on the calendar? We are here to help!

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HotelRunner Helpdesk | support.hotelrunner.com Reviews

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How can we help you? We care about your success! A collection of helpful tips, tutorials and documentation. Browse our articles to get hands on expertise. A short list of our most frequently asked questions and answers. Not found what you needed? Tell us what it is and we'll show you how to get the answer as quickly as possible. What is the difference between the non-refundable and cancellation rule? How to add a domain? How can I perform the price update on the calendar? We are here to help!

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HotelRunner Helpdesk | support.hotelrunner.com Reviews

https://support.hotelrunner.com

How can we help you? We care about your success! A collection of helpful tips, tutorials and documentation. Browse our articles to get hands on expertise. A short list of our most frequently asked questions and answers. Not found what you needed? Tell us what it is and we'll show you how to get the answer as quickly as possible. What is the difference between the non-refundable and cancellation rule? How to add a domain? How can I perform the price update on the calendar? We are here to help!

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support.hotelrunner.com

1

What does the ‘Minimum contracted rooms’ message mean? – HotelRunner Helpdesk

http://support.hotelrunner.com/en/knowledge-base/what-does-the-minimum-contracted-rooms-message-mean

What does the ‘Minimum contracted rooms’ message mean? August 12, 2015. 8216;Minimum contracted rooms’. Message means that you have contracted rooms on Booking.com. Sample error for the Minimum Contracted Rooms message. You may not set your room availabilities as unavailable on Booking.com through the HotelRunner panel. To perform this action, you must contact your Booking.com representative so that you can change them to unavailable . Bu makaleyi faydalı buldunuz mu?

2

How to synchronize price and availability? – HotelRunner Helpdesk

http://support.hotelrunner.com/en/knowledge-base/how-to-synchronize-price-and-availability

How to synchronize price and availability? August 12, 2015. After updating the user details on your Channel/Channels, you must first define your new user details on the system. After completing these actions, please follow the steps below to send an unmodified update. To the channel you applied changes through the HotelRunner Calendar menu. Please click the Calendar. From the upper menu of HotelRunner. Sample for Unmodified Update. Please determine the room type. From the left hand side.

3

HotelRunner Helpdesk

http://support.hotelrunner.com/en

How can we help you? We care about your success! A collection of helpful tips, tutorials and documentation. Browse our articles to get hands on expertise. A short list of our most frequently asked questions and answers. Not found what you needed? Tell us what it is and we'll show you how to get the answer as quickly as possible. Why can’t I get any response from the channels about my application? What is the difference between the non-refundable and cancellation rule? How to perform minimum stay?

4

How to cancel a booking received from the channel? – HotelRunner Helpdesk

http://support.hotelrunner.com/en/knowledge-base/how-to-cancel-a-booking-received-from-the-channel

How to cancel a booking received from the channel? August 12, 2015. To cancel a booking received from the channel, you must perform your cancellation actions through the extranet of the channel directing the booking. Bu makaleyi faydalı buldunuz mu? Not quite what you’re looking for? They don't call us "Customer Success Team" for nothing. If you need help, don't sweat it. We're here for you!

5

What is the difference between the non-refundable and cancellation rule? – HotelRunner Helpdesk

http://support.hotelrunner.com/en/knowledge-base/what-is-the-difference-between-the-non-refundable-and-cancellation-rule

What is the difference between the non-refundable and cancellation rule? December 23, 2014. Is a pricing definition. According to the nonrefundable pricing, the customer is to pay the entire fee selected even if the customer cancels the booking later. Bu makaleyi faydalı buldunuz mu? Not quite what you’re looking for? They don't call us "Customer Success Team" for nothing. If you need help, don't sweat it. We're here for you!

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hotelrunner.com

Hotel Channel Manager & Management | HotelRunner

http://hotelrunner.com/en/features/channel-manager

Power your online sales - It's Free. Satışlarınızı artırın - Hem de ücretsiz. Online Marketing & SEO. Analytics & Reporting. Custom Apps & API. Distribute your rooms to online channels. HotelRunner includes a two-way channel manager to manage your sales channels easily, feeding all channels simultaneously. HotelRunner allows you to boost revenues, while reducing the time and cost it takes to update room inventory and rates. At the same time, we will provide you with centralized reports that will impr...

hotelrunner.com

Customer References | HotelRunner

http://hotelrunner.com/en/reference

Power your online sales - It's Free. Satışlarınızı artırın - Hem de ücretsiz. We help hotels succeed online. Here are some of our customers…. Get your own online hotel business up and running in no time. Online Marketing and SEO. Custom Apps and API. HotelRunner helps hotels maximize online visibility, reach more customers globally, boost occupancy rates and increase revenues all online, in one single dashboard. We make it simple for you to get your hotel online and to create new sales channels.

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Partner Programs | HotelRunner

http://hotelrunner.com/en/partner-programs

Power your online sales - It's Free. Satışlarınızı artırın - Hem de ücretsiz. Freelancers & Agency Partners. Become a partner and benefit from our revenue sharing options. As a partner you will be richly rewarded by the highest paying partner program in the industry. Want to convert travel industry connections or online activity into revenue? Apply to become an affiliate and find out how. Freelancers and Agency Partners. Do you provide solutions to the hotels and travel agencies? Online Marketing and SEO.

hotelrunner.com

Watch Video | HotelRunner

http://hotelrunner.com/en/features/watch-video

Power your online sales - It's Free. Satışlarınızı artırın - Hem de ücretsiz. Online Marketing & SEO. Analytics & Reporting. Custom Apps & API. Power your online sales. Meet Jack and start accepting online reservations from all over the globe. Want to sell more rooms? Online Marketing and SEO. Custom Apps and API.

hotelrunner.com

Promotion Engine | HotelRunner

http://hotelrunner.com/en/features/promotion-engine

Power your online sales - It's Free. Satışlarınızı artırın - Hem de ücretsiz. Online Marketing & SEO. Analytics & Reporting. Custom Apps & API. Boost your reputation and reward your guests with special deals. Create urgency, generate interest, and boost your reservations with coupons, special deals, and social promotions. Offer deals and promotions. Discount coupon codes can be configured for either a flat value (i.e. $20 off), or for a given percentage (i.e. 20% off). Go viral with social promotions.

hotelrunner.com

Group Hotels | HotelRunner

http://hotelrunner.com/en/features/group-hotels

Power your online sales - It's Free. Satışlarınızı artırın - Hem de ücretsiz. Online Marketing & SEO. Analytics & Reporting. Custom Apps & API. All your hotels on a single page and a single dashboard. Manage all your hotels from a single dashboard. Enable your customers to see your availability in multiple properties on a single page. Manage multiple properties from one dashboard. Show availability in multiple properties. Want to manage and sell your entire group from one single page? Custom Apps and API.

hotelrunner.com

Hotel Online Marketing & SEO

http://hotelrunner.com/en/features/online-marketing-seo

Power your online sales - It's Free. Satışlarınızı artırın - Hem de ücretsiz. Online Marketing & SEO. Analytics & Reporting. Custom Apps & API. Drive sales with built-in online marketing tools. Advanced online marketing features help boost your hotel’s online sales. Your free website fulfills your basic needs to rank highly in search engines. Your site’s title, meta descriptions and keywords, images and links. All optimized. If you are using Website Builder. Advanced analytics and reports. Without any ex...

hotelrunner.com

Your Website | HotelRunner

http://hotelrunner.com/en/features

Power your online sales - It's Free. Satışlarınızı artırın - Hem de ücretsiz. Online Marketing & SEO. Analytics & Reporting. Custom Apps & API. SELL YOUR ROOMS FROM YOUR WEBSITE. Create your FREE website with booking button and start accepting online reservations and payments. We give you everything you need to start a successful online business. HotelRunner provides you with a free mobile friendly website, an easy to use control panel, and free secure hosting. Build your direct channel. Manage your dire...

hotelrunner.com

Hotel Online Sales & Channel Management | HotelRunner

http://hotelrunner.com/en

Power your online sales - It's Free. Satışlarınızı artırın - Hem de ücretsiz. We make it easy for you to sell your rooms online. EVERYTHING YOU NEED TO SELL ONLINE. Create new sales channels, maximize online visibility, boost occupancy rates and increase revenues. Launch your own multi-lingual website in no time. Start accepting reservations and payments directly from your website and Facebook page using the integrated booking button. Stop wasting time with manual updates. Manage the online activities of...

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