maruedr.com
Maru/edr innovation and research blog
http://www.maruedr.com/blog
44 (0) 1489 772920. Voice of the Customer. Voice of the Employee. The Maru/edr blog is where you’ll find news on all our latest cutting-edge technologies, as well as the thoughts from our high-profile board of directors and leading innovation team. As leaders in the insight and SaaS technology field, we’re always developing new ideas and ways of doing things. With our finger firmly on the pulse of changing consumer behaviour, we understand what the future may hold. March 1, 2017. February 24, 2017. The i...
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Mitigating risk in customer feedback and data security
http://www.maruedr.com/mitigating-risk-customer-feedback-data-security
44 (0) 1489 772920. Voice of the Customer. Voice of the Employee. Mitigating risk in customer feedback and data security. 2017 marks a big change in cyber security as business ramp up for the formalisation of the EU’s General Data Protection Regulation in 2018. Maru/edr’s. Global Security Officer James Clarke explores the ramifications for market research and what brands and businesses need to do to make sure they’re compliant. It means we’re collecting more information about customers than ever before.
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Who we are - Maru/edr: Voice of the Customer leaders
http://www.maruedr.com/who-we-are
44 (0) 1489 772920. Voice of the Customer. Voice of the Employee. The Voice of the Customer leaders. Changing the rules of market research using technology and advisory services. For too long, too many have spent too much time sifting through data. Maru/edr’s technology gets to the bottom of customer feedback and big data fast so more time can be spent improving businesses. We focus on outcomes for our clients. The only Voice of the Customer provider to be awarded the ISO 27001 information security manag...
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Mobile and tablet see 53% increase on Christmas Day
http://www.maruedr.com/were-you-guilty-of-a-sneaky-self-indulgent-christmas-day-purchase
44 (0) 1489 772920. Voice of the Customer. Voice of the Employee. Mobile and tablet see 53% increase in use on Christmas Day. Pre-Christmas reporting suggested that this year would see more people shopping online over the holiday period than ever before. And with a 53% increase in mobile and tablet usage are we beginning to see Christmas Day’s significance as a key date in the retail calendar, to the extent that forecasts predicted? But times have changed. And with questionable festive spirit, this y...
maruedr.com
Maru/edr - News
http://www.maruedr.com/news
44 (0) 1489 772920. Voice of the Customer. Voice of the Employee. All the very latest Maru/edr news, including the results from our latest consumer studies and benchmarks, as well as company updates and round-ups. New study reveals express shoppers less satisfied than those who opt for standard delivery. Research released today by Maru/edr. January 19, 2017. MARU Group appoint Maru/edr’s Managing Director to head of UK operations division. January 11, 2017. December 8, 2016. Is currently dominating the T...
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Voice of the Employee - Maru/edr
http://www.maruedr.com/voice-of-the-employee
44 (0) 1489 772920. Voice of the Customer. Voice of the Employee. Using feedback to recognise and reward staff. Fat Face have celebrated over 350 staff awards using best practice to shape colleague behaviour for better experiences. Read Our Fat Face Client Story. Improve employee engagement to reduce turnover, lower costs and better your customer’s experiences. A Voice of the Employee program listens to your staff through either regular feedback surveys or a branded and engaging staff community. It p...
maruedr.com
Schedule a demo - Maru/edr
http://www.maruedr.com/schedule-a-demo
44 (0) 1489 772920. Voice of the Customer. Voice of the Employee. See how to paint better pictures, faster. Register your details below to schedule a demo from one of our experts. Discover how our technology can empower you and your staff to take control of your customer’s experiences. Hear how we’ve transformed businesses with an enterprise-wide Voice of the Customer program and understand the steps needed to see a significant return on your investment. What's your biggest customer experience challenge?
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Technology and Advisory Insight careers - Maru/edr
http://www.maruedr.com/careers
44 (0) 1489 772920. Voice of the Customer. Voice of the Employee. The world’s leading provider of Voice of the Customer programmes. No agencies please we already have an on-going relationship with a number of recruitment partners. Our client research manager’s play a pivotal role in our client services team. You’d be expected to manage a small team and act as a mentor for those starting out on their research career. You’d be a key part in delivering world-class research programs to clients, working close...
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Clients
http://www.maruedr.com/client-stories
44 (0) 1489 772920. Voice of the Customer. Voice of the Employee. From the off, we’ve worked with some of the world’s biggest brands helping to improve their customer experience. Over the years, we’ve built up a large and loyal client base in fact, some of our largest running projects are those clients we’ve worked with the longest. October 18, 2016. October 18, 2016. May 7, 2015. May 5, 2015. May 5, 2015. April 27, 2015. April 24, 2015. Want to join our list of clients? 44 (0) 1489 772920. March 1, 2017.
maruedr.com
James C, Author at Maru/edr
http://www.maruedr.com/author/james-clarke
44 (0) 1489 772920. Voice of the Customer. Voice of the Employee. All posts by James C. Mitigating risk in customer feedback and data security. 2017 marks a big change in cyber security as business ramp up for the formalisation of the EU’s General Data Protection Regulation in 2018. Maru/edr’s. Global Security Officer James Clarke explores the ramifications for market research and what brands and businesses need to do to make sure they’re compliant. January 11, 2017. March 1, 2017. February 24, 2017.
