customer-care-training.blogspot.com
Customer Care Training Best Practice Blog: 3 Killer Factors to Consider for a Winning Customer Service Strategy
http://customer-care-training.blogspot.com/2015/02/3-killer-factors-to-consider-for.html
Saturday, February 28, 2015. 3 Killer Factors to Consider for a Winning Customer Service Strategy. Sure you want to attract your customers’ attention…but just ringing a loud bell is not the way to do it. The goal of any winning customer service strategy is to first attract their attention and then keep it because your brand, your offering and your service deserve their loyalty. He and his team followed a strategy that combines three factors that you should consider:. Posted by the lsa global team. Find m...
customer-care-training.blogspot.com
Customer Care Training Best Practice Blog: Is Social Media Part of Your Customer Service Strategy?
http://customer-care-training.blogspot.com/2015/06/is-social-media-part-of-your-customer.html
Tuesday, June 30, 2015. Is Social Media Part of Your Customer Service Strategy? Today’s marketplace makes it ever more challenging to reach out to and target your ideal customers. With access to mobile and online channels, the consumer has a multitude of ways to research and buy what they need. And the tech-savvy consumer will not hesitate to leave behind a relationship with a company that does not meet their needs. Send an integrated brand message that truly puts the customer first. It stands to reason&...
customer-care-training.blogspot.com
Customer Care Training Best Practice Blog: March 2015
http://customer-care-training.blogspot.com/2015_03_01_archive.html
Tuesday, March 31, 2015. A Three-Pronged Approach To Better Leverage Your Happy Customers. Use your customers as advocates for your services. Because client testimonials are effective. Simply stated, your customer service strategy should be based upon your customers’ enthusiasm and not upon your sales and marketing teams’ enthusiasm. Here is a three-pronged approach to leveraging your happy customers more:. Put your customers in the spotlight. Posted by the lsa global team. Subscribe to: Posts (Atom).
customer-care-training.blogspot.com
Customer Care Training Best Practice Blog: A New Game Plan to Reach Your Customers and Grow Your Business
http://customer-care-training.blogspot.com/2015/07/a-new-game-plan-to-reach-your-customers.html
Friday, July 31, 2015. A New Game Plan to Reach Your Customers and Grow Your Business. Who would have believed that your best customers could be even better? And yet there’s a new game plan in town that works by marketing smartly to these top customers. Here is how it works:. These so-called “UberCustomers” are easy to reach because they are already in your database. Thus advertising budgets are not so hard-pressed. Http:/ www.lsaglobal.com/customer-service-strategy/. Posted by the lsa global team. It st...
customer-care-training.blogspot.com
Customer Care Training Best Practice Blog: Employees – A Great Way to Promote Your Brand Promise
http://customer-care-training.blogspot.com/2015/05/employees-great-to-promote-your-brand.html
Sunday, May 31, 2015. Employees – A Great Way to Promote Your Brand Promise. If you are in sales or marketing, you are deeply concerned about getting the word out about your offering and promoting your brand as recognizable, desirable and differentiated. Think of your brand as who you are, who you want to be and who you are perceived to be. Part of any successful company’s customer service strategy should be getting your brand out there…it is your fundamental promise to your customers. It stands to reaso...
customer-care-training.blogspot.com
Customer Care Training Best Practice Blog: November 2014
http://customer-care-training.blogspot.com/2014_11_01_archive.html
Sunday, November 30, 2014. Do Not Bury Customer Feedback in Charts. If you truly want to know what your customers are thinking- -what they like and what they don’t about your product or service—then you had better really listen to and act upon their feedback. Too many companies over-analyze the feedback, ignore it, or never direct it to those who could make the necessary improvements. Make sure that your customer service strategy includes the following 3 best practices:. 2 Pass it on. The Golden Rule wor...
customer-care-training.blogspot.com
Customer Care Training Best Practice Blog: June 2015
http://customer-care-training.blogspot.com/2015_06_01_archive.html
Tuesday, June 30, 2015. Is Social Media Part of Your Customer Service Strategy? Today’s marketplace makes it ever more challenging to reach out to and target your ideal customers. With access to mobile and online channels, the consumer has a multitude of ways to research and buy what they need. And the tech-savvy consumer will not hesitate to leave behind a relationship with a company that does not meet their needs. Send an integrated brand message that truly puts the customer first. It stands to reason&...
customer-care-training.blogspot.com
Customer Care Training Best Practice Blog: February 2015
http://customer-care-training.blogspot.com/2015_02_01_archive.html
Saturday, February 28, 2015. 3 Killer Factors to Consider for a Winning Customer Service Strategy. Sure you want to attract your customers’ attention…but just ringing a loud bell is not the way to do it. The goal of any winning customer service strategy is to first attract their attention and then keep it because your brand, your offering and your service deserve their loyalty. He and his team followed a strategy that combines three factors that you should consider:. Posted by the lsa global team. Find m...
