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IT - Service Management

IT - Service Management. Wednesday, July 29, 2015. Organizational Alignment determines the core health of a business. If I am a client out there searching for a service provider of any kind, my first question to them and ask would be: what is their current level of Organizational Alignment? A company without internal alignment cannot sustain a good relationship with clients, no matter how good their SLAs look. The bottom line is that the quality of service does not begin and end with SLAs. Shared Values ...

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IT - Service Management. Wednesday, July 29, 2015. Organizational Alignment determines the core health of a business. If I am a client out there searching for a service provider of any kind, my first question to them and ask would be: what is their current level of Organizational Alignment? A company without internal alignment cannot sustain a good relationship with clients, no matter how good their SLAs look. The bottom line is that the quality of service does not begin and end with SLAs. Shared Values ...

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IT - Service Management | itil-iso-cobit.blogspot.com Reviews

https://itil-iso-cobit.blogspot.com

IT - Service Management. Wednesday, July 29, 2015. Organizational Alignment determines the core health of a business. If I am a client out there searching for a service provider of any kind, my first question to them and ask would be: what is their current level of Organizational Alignment? A company without internal alignment cannot sustain a good relationship with clients, no matter how good their SLAs look. The bottom line is that the quality of service does not begin and end with SLAs. Shared Values ...

INTERNAL PAGES

itil-iso-cobit.blogspot.com

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Business Process Managemnt: November 2014

http://www.itil-iso-cobit.blogspot.com/2014_11_01_archive.html

Every day business processes which may come in handy to be reminded of. Saturday, November 1, 2014. What If Joe Quits Tomorrow? What If Joe Quits Tomorrow? Any business I have had the pleasure to serve, always has one person, one employee, they cannot do without. Joe knows the ins and outs of it all. He knows how to crunch the numbers; he knows how the system works. Joe is the go-to guy. Without him, everyone is lost. When Joe takes a vacation or is sick, everyone panics. Once in a while ask someone else...

2

Business Process Managemnt: September 2014

http://www.itil-iso-cobit.blogspot.com/2014_09_01_archive.html

Every day business processes which may come in handy to be reminded of. Friday, September 26, 2014. As a contractor, interviews are a part of the game. Many years of experience, many interviewers, different methods. I, however, went through a unique interviewing experience that was somewhat alarming. This might help some of you guys out there who are looking for jobs. After the initial pleasantries, they spoke of the role and asked about my background. All normal right? Then they asked about my hobbies a...

3

Business Process Managemnt: December 2013

http://www.itil-iso-cobit.blogspot.com/2013_12_01_archive.html

Every day business processes which may come in handy to be reminded of. Wednesday, December 4, 2013. Telework, Telecommute, Shift. Are you still bound by the good old management style of, “I wanna see you at your desk 9-5? 8221; Are you still “micro-managing your staff? Let me show you how. el@elmarch.com 416-528-3735. Subscribe to: Posts (Atom). Telework, Telecommute, Shift. Welcome to my Blog Post. . I am looking forward to our discussions. . Check me out on: www.elmarch.com. View my complete profile.

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Business Process Managemnt: January 2015

http://www.itil-iso-cobit.blogspot.com/2015_01_01_archive.html

Every day business processes which may come in handy to be reminded of. Friday, January 30, 2015. If you are part of an organization, you must follow dozens of processes on a daily basis. You take the same steps to generate a report, deal with a complaint, place a service request, take care of an incident, etc. These kinds of processes are predominantly important when there are safety-related, legal or financial reasons for following specific steps. One method that has worked throughout my years of exper...

5

Business Process Managemnt: March 2015

http://www.itil-iso-cobit.blogspot.com/2015_03_01_archive.html

Every day business processes which may come in handy to be reminded of. Wednesday, March 25, 2015. Service and Product Management. Before I dive into service management topic, I want to dedicate a part of this article to the age old subject of commodity, goods or service and their differentiation and product management. I am sure you have all heard about the coffee bean analogy, but it is worth reading and hearing again. So depending on where you stand a single coffee bean can be a commodity, a good, or ...

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IT - Service Management

IT - Service Management. Wednesday, July 29, 2015. Organizational Alignment determines the core health of a business. If I am a client out there searching for a service provider of any kind, my first question to them and ask would be: what is their current level of Organizational Alignment? A company without internal alignment cannot sustain a good relationship with clients, no matter how good their SLAs look. The bottom line is that the quality of service does not begin and end with SLAs. Shared Values ...

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