community.velaro.com
How do I add, edit and manage an agent or user in my account? – Velaro Support
http://community.velaro.com/knowledgebase/articles/274434-how-do-i-add-edit-and-manage-an-agent-or-user-in
How do I add, edit and manage an agent or user in my account? Larr; Account Setup. How do I add or manage an agent or user in my account? 1 Log into the. Http:/ cp.velaro.com. 3 If you are an administrator, the list of current agent logins is presented on the left. To edit a specific agent, select the user from this list. 4 If you are adding a new agent to this account click the. Button below the list of current users. The following account data can be modified:. Must be unique across all Velaro accounts.
community.velaro.com
How do I customize my chat buttons? – Velaro Support
http://community.velaro.com/knowledgebase/articles/281447-how-do-i-customize-my-chat-buttons
How do I customize my chat buttons? Larr; Account Setup. You can create your own images to use as a Click to Chat or Click to Call button. First you will need to create the images you want to use as your online and offline buttons on your web pages. Use your favorite graphics program to create these to fit the style of your website. Once you have created your images follow these steps to upload and start using them as your buttons:. 1 Log into the control panel at http:/ cp.velaro.com. There is no need f...
community.velaro.com
How to setup invites hidden under flash? – Velaro Support
http://community.velaro.com/knowledgebase/articles/281130-how-to-setup-invites-hidden-under-flash
How to setup invites hidden under flash? Advanced pro-active chat invitations are a great tool for content targeting and real-time alerts and notifications. However, if you use flash on some of our pages, the pro-active chat window may sometimes display under the flash. In order to solve this problem you must simply change the position of the pro-active chat window to appear in a location other than your flash item. You can change the position of the pro-active invitation by doing the following:. Agent Q...