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Airline industry Customer & Management Blog
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Customer and Management Blog. Making management concepts easy. Where is Kingfisher Airline headed? Posted by Avinash Narula. August 30, 2012. Its been sometime that I have blogged because of some personal reasons. Now I am back. The best decision Vijay Mallya has made so far. Posted by Avinash Narula. October 2, 2011. Capt Gopinath has the urge to return to low-cost aviation. Posted by Avinash Narula. January 25, 2011. Just like Vijay Mallya, I also want to serve the country. Posted by Avinash Narula.
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Do not take loans from Standard Chartered Bank | Customer & Management Blog Customer & Management Blog
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Customer and Management Blog. Making management concepts easy. Do not take loans from Standard Chartered Bank. Posted by Avinash Narula. July 22, 2011. Friday, July 22, 2011. Head-Consumer Banking Operations India. 19, Rajaji Salai. Chennai, 600 001. Subject: Home Saver Account no. 52205942160. Ref no. 07/11/03574 (sme.customercare@sc.com. I received the loan in November 2010 and you have debited me with Rs. 38,000/- towards annual charges. Does this make sense? 8221; Unfortunately, it is not Sweta’...
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Like I said, Cinthol is not going anywhere. | Customer & Management Blog Customer & Management Blog
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Customer and Management Blog. Making management concepts easy. Like I said, Cinthol is not going anywhere. Posted by Avinash Narula. January 15, 2011. Just yesterday, I saw Cinthol’s advertisement on the TV for its buy 2 get 1 free offer and it gave me the impression that the advertisement was not targeted towards the youth but rather targeted towards anyone who would be interested to buy a soap with a discount. The advertisement was not appealing to any youth. If you are a youth, are you buying it?
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I should have also received the Economic Times Award | Customer & Management Blog Customer & Management Blog
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Customer and Management Blog. Making management concepts easy. I should have also received the Economic Times Award. Posted by Avinash Narula. January 25, 2011. What more. It is because of practices like this that even TRAI has stated that mobile operators should not charge for any service without the customer’s consent. But then what authority does TRAI have and what it can do with a strong telecom lobby? Did you enjoy this post? Why not leave a comment below. Comment by Somnath Mukherjee. Lets understa...
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What is positioning? Lets understand from an accountant. | Customer & Management Blog Customer & Management Blog
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Customer and Management Blog. Making management concepts easy. Lets understand from an accountant. Posted by Avinash Narula. August 27, 2010. Sunce we have been talking about positioning and branding with respect to Bajaj Auto’s new branding strategy, I thought an example to explain the concept of positioning would help. Did you enjoy this post? Why not leave a comment below. And continue the conversation, or subscribe to my feed. And get articles like this delivered automatically to your feed reader.
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Best Selling Book in The World Customer & Management Blog
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Customer and Management Blog. Making management concepts easy. The Things We Wish Were True. Thu, 01 Sep 2016. In an idyllic small-town neighborhood, a near tragedy triggers a series of dark revelations. From the outside, Sycamore Glen, North Carolina, might look like the perfect all-American neighborhood. But behind the white picket fences lies a web of secrets that reach from house to house. Up and down the streets, neighbors quietly bear the weight of their own pasts? Thu, 01 Sep 2016. Thu, 01 Sep 2016.
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Capt Gopinath has the urge to return to low-cost aviation | Customer & Management Blog Customer & Management Blog
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Customer and Management Blog. Making management concepts easy. Capt Gopinath has the urge to return to low-cost aviation. Posted by Avinash Narula. January 25, 2011. We have heard this story before. Subhiksha tried to do the same thing and landed itself in a mess. It is always the quest for size, scale and reach that has landed entreprenuers into trouble. Why? Did you enjoy this post? Why not leave a comment below. And continue the conversation, or subscribe to my feed. Click to cancel reply. Creative re...
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Should corporates get banking licences? | Customer & Management Blog Customer & Management Blog
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Customer and Management Blog. Making management concepts easy. Should corporates get banking licences? Posted by Avinash Narula. January 30, 2011. Since the time I have heard that the government is planning to give new banking licences and that a number of corporates like Reliance, Religare and others are waiting in line to get one, sleeping at night has become a little difficult. I believe that none of the corporates should be given licences. No discussion. Why? Let me give you my reasons. Creative reso...
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Complaint Box, Mangement Training Articles, Customer Service Articles Customer & Management Blog
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Customer and Management Blog. Making management concepts easy. Fopen(): php network getaddresses: getaddrinfo failed: Name or service not known in /home/avinash3591/public html/managementblog/wp-content/plugins/multifeedsnap/multifeedsnap.php. Error: It's not possible to reach RSS file. Disillusionment with CRM. Why? Sat, 09 Aug 2008. As with every buzzword, there are believers and skeptics. Benefit of CRM - Targeted marketing campaigns. Sat, 02 Aug 2008. Like I said, Cinthol is not going anywhere. Vote ...
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